Privacy Policy

 

This Privacy Policy (“Policy”) governs the manner in which **Jeentech Information Pvt. Ltd** (the “Company” or “We”) collects, gains access to, uses, maintains, and discloses information including personal information of the users (each, a “User”) of various services (“Services”) provided by the Company, either through the website of the Company or through mobile applications or network telecom operators.  

Your Privacy is of utmost importance to us and protection of your Personal Data is a key commitment for us. Please note that the scope of this Policy is limited to the aforesaid information collected or received by the Company through your use of the Services. By using the Service, you are expressing your agreement to this Policy and the processing of your information, including your personal information, in the manner provided in this Policy. If you do not agree to these terms, please do not use the Service and do not provide the permissions when specifically asked by the Company.  

  **What do we collect?**  
We may collect and/or gain access to and/or record certain information including personal information from or of User in a variety of ways, including, but not limited to, when User access and uses the Services and in connection with other activities, services, features or resources we make available on the Services.  

These information may relate to and include but not limited to your:  
- Name, email address, address, phone number  
- Unique device ID (persistent / non-persistent)  
- Hardware type, International Mobile Equipment Identity (“IMEI”)  
- Version of your operating system (“OS”), device name  
- Email address (if you have connected to Facebook or Google+)  
- Location (based on your Internet Protocol (“IP”) address)  
- Contact list (on your mobile phone)  
- Applications installed and uninstalled by User  
- Foreground running apps/process (RUN event)  
- Read SMS, network information, User behavior analysis  
- Demographic information (such as preferences and interests)  
- Credit/Debit Card information for internet banking (We do not store credit/debit card information on our servers)  

Users can always refuse to supply Personal Information; however, it may prevent them from engaging in certain Services-related activities.  

 **Usage of Personal Information**  
Your personal information may be used to:  
- Administer the Services  
- Personalize the Services for User  
- Process transactions and installations  
- Send newsletters, selective offers, and promotions  
- Develop, deliver, and improve our products, services, content, and advertising  
- Audit, data analysis, and research to improve the Services  
- Troubleshoot and help us understand usage trends  
- Send alerts to User  
- Monitor and review services from time to time  

 **Collection and use of non-personal information**  
We may collect non-personal information about Users whenever they use and interact with the Services. Non-personal information may include:  
- Browser name  
- Type of computer  
- Technical information about means used by the User to connect to our Services, such as operating system, internet service providers, etc.  

This information is aggregated and used to help us provide more useful information to the User and to understand which part of the Services, its products, and services are of most interest. If we do combine non-personal information with Personal Information, the combined information will be treated as Personal Information for as long as it remains combined.  

**Sharing of Information with Authorities**  
We may share Personal Information as well as non-personal information of the User with the courts, police authorities, or any other government/regulatory/statutory authority, in case these are required by them in relation to any proceedings pending before them.  

We ensure that the processing is carried out only on behalf of **Jeentech Information Pvt. Ltd** and this policy is applicable to the extent possible.  

 **Security**  
**Jeentech Information Pvt. Ltd** takes various steps and measures to protect the security of the Personal Data of its users from misuse, loss, unauthorized access, modification, or disclosure. We use the latest secure server layers encryption and access control on our systems. Our safety and security processes are audited by a third-party cybersecurity audit agency from time to time.  

We also ensure device binding so that the same login cannot be used on a different device without additional authentication/OTP. Users are advised not to share their login, password, and OTP details with anybody.  

 **How we use cookies?**  
"Cookies" are small files placed on your device hard drive/storage that assist us in providing our services. Cookies do not contain any of your Personal Information. We may use cookies to give the users a better experience while using our website.  

We will ask for your consent to our use of cookies the first time that you enter our website. We use cookies or similar technologies on certain pages of the Platform to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety.  

A User can choose to accept or decline cookies. Most web browsers automatically accept cookies, but a User can usually modify its browser setting to decline cookies if the user prefers. This may prevent the User from taking full advantage of the Services.  

 **Retention of Personal Information**  
We will retain the User’s Personal Information for the period necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law.  

 **Sharing Personal Information**  
We may use third-party service providers to help us operate our business and Services or administer activities on our behalf, such as sending out newsletters or surveys. We may share the User’s Personal Information with these third parties for those limited purposes.  

 **Third-Party Websites**  
Users may find advertising or other content on the Services that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and services and are not responsible for the practices employed by those websites and services linked to or from our Services.  

 **Children Information**  
We do not knowingly solicit or collect Personal Information from children under the age of 18, and use of our Platform is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are under 18, you must use the Platform or services under the supervision of your parent, legal guardian, or any responsible adult.  

 **Changes to Policy**  
Since our business changes constantly, so will our policies. We reserve the right, at our sole discretion, to change, modify, add, or remove portions of this Privacy Policy at any time without prior written notice to you. We may, however, reasonably endeavor to notify you of the changes, but it is your responsibility to review the Privacy Policy periodically for updates/changes.  

Your continued use of our services/Platform, following the posting of changes, will mean that you accept and agree to the revisions. We will never make changes to policies in order to make them less protective of Personal Information already shared by you.